- Gathering of Information
- The Use and Disclosure of Information
- Personal Information: What You Can Share
- Third Parties and Other Websites: Degree and Level of Information Sharing
- Information Security and Protection
- Personal Information on Children
- Personal Information: Access and Request for Copy
- Contact Details
Gathering of Information
The following are the types of information that we collect:
Personal Information That You Provide
We generally collect Personal Information that is voluntarily submitted to us through HometownHeroes. Information that you submit to us in the process of signing up for an account or editing such account or profile in HometownHeroes is also collected. For example, in registering as well as logging in on the site, you provide us with your name, an e-mail address, and a password of your choosing. Also, in using some of the services that we provide, you may be required to give us a shipping or delivery address. When personalizing your profile and using the features of HometownHeroes, you voluntarily provide us with information that we likewise collect and we may also request for other information that will support your use of the website including such information as your birth year, your gender, and other demographic data. We collect information in the form of the content that you send us while using HometownHeroes like reviews, rating, photos, and other relevant information that you choose to submit.
We may likewise collect information about you and your relatives and friends who use HometownHeroes from social networks that you may be connected with. This is to help us provide you with a more personalized and customized experience. For example, we may collect the profile information or username that you have allowed us to use and show through HometownHeroes in order to display you as an associate or friend within the networks.
If you opt to sign up for you to receive information and updates about our products and services that you may be interested with, we will collect your e-mail address and other relevant information. Also, we collect information that you voluntarily enter into any of the website’s postings, comments, and forums within the HometownHeroes’ online community.
Personal Information from Other Sources
We will collect Personal Information about you from other sources from which you may have interacted or registered, organizations whom we have partnered with, which we collectively refer to as “Partners,” or other third parties. We may have this information associated with the other Personal Information that we have initially collected from you.
E-mail and E-mail Addresses
We will collect your e-mail address and your e-mail’s full content, attached files, and other relevant information if you send us an e-mail or when you fill out the HometownHeroes’ Feedback page. We may use and display your name together with your e-mail address whenever you send an e-mail notification to a friend or relative through our website or any social network that you are connected with it, which includes sending an invitation or when sharing your content. In addition, we may use the e-mail address that you provided to contact you, such as when someone sends you a private message or to send notifications from social networks and other websites that you may have registered yourself with to receive such notifications. We may likewise use your e-mail address to contact you for other things like to notify you of limited edition shop sales and other similar events or activities. You are however given the option to choose not to receive such promotional notifications as further explained below.
Information Through Social Media Networks
Some information that you provide or post through HometownHeroes for public posting, such as your name, comments, reviews, ratings, and profile may be shared with other users of the site and posted on some parts of HometownHeroes that have been made publicly available, including without limitation, public forums and social media applications that you choose to participate in. Please note that when you decide to disclose Personal Information when making comments or posting other information or content through HometownHeroes, this information can become available for public viewing and may be collected and used by other people, including those who are not part of the HometownHeroes community. It is also critical to know and remember that if you opt to share, re/pin or tweet when you have redeemed an offer, it will automatically become available publicly on Facebook, Pinterest and Twitter. It is therefore for you to decide and make sure that you are personally comfortable with the information that you provide us and the information that you wish to have publicly available. We will not hold the website liable with respect to any information that you post to the pages that are publicly available in HometownHeroes. We also recommend that you practice utmost caution when providing personal information to others through social media websites and other similar networks.
Mobile and Location Information
When using mobile-enabled services provided by HometownHeroes, such as HometownHeroes mobile apps that we offer, we may receive information about your use of such services from your mobile device. If you have enabled location-based services on your mobile devices, we will be able to receive information about your exact location. The use of particular applications and services may likewise mean additional information collection. This may include information to be sent when you are not logged into the website for notifications services, and the terms and conditions of such information collection will be identified when you sign up or subscribe for such applications or services.
Information Collected Through Feedback and Reviews
The Use and Disclosure of Information
Generally, Personal Information and other pertinent information that you submit or share with us are used for the following purposes by HometownHeroes:
- To give you access to our services
- To provide, protect, maintain, develop, and improve Hometown Heroes
- To offer you solutions on products and services
- To customize the content as well as advertisements that you will receive from HometownHeroes and from our trusted Partners
- To provide you with additional information, opportunities, functionalities, and promotions from us or on our behalf or from our advertisers or from our partners at your request.
To provide some of the features and services of HometownHeroes and to better help us communicate with you, we may provide your Personal Information to affiliates or third-party service providers. This includes such services as analyzing date, sending e-mail, processing payments, giving marketing assistance, providing customer service, and offer management services. We limit the information that we provide to our affiliates and third-party service providers to the extent necessary for them to provide the services. We also require the service providers to promise not to use this information except as necessary for them to be able to provide the relevant services to us. We may share some or all of your Personal Information, except for your credit card information, with Vendors from whom you have redeemed Offers for their own commercial reasons and for them to be able to provide the Offer.
To better understand how visitors interact with our site, we use Google Analytics, which provides non-personally identifiable information including but not limited to information on where visitors came from, activities they did while on the site, and where they went after leaving the website. If you opt to know more about this service, you may check here. Also HasOffers provides analytics services related to the downloading of our mobile app.
If we believe in good faith that disclosure is necessary, we may disclose your Personal Information to comply with laws or respond to warrants or subpoenas served on us or to defend and protect our property or rights, you, or third parties. You hereby agree and consent to us sharing your Personal Information within the circumstances described here.
Personal Information: What You Can Share
We offer you options regarding the collection, the use, and the sharing of your Personal Information. You have right to stop us any time from your contacting you for any marketing purpose. When you receive any promotional notifications from us, you may opt to inform us of your preference to not receive any further promotional communications from us and you will be given the opportunity of “opting out” by following the instructions in the promotional e-mail on how to unsubscribe from such materials or by directly contacting us at privacy@HometownHeroes.com.
If you use the services that HometownHeroes offers through mobile devices, you may have additional preferences including whether location services should be enabled. Also, if you use other social media services in connection with HometownHeroes, the service providers may offer additional options regarding the data types shared with HometownHeroes.
Third Parties and Other Websites: Degree and Level of Information Sharing
We may enable advertisers and their servers to promote third-party products and services by putting advertisements on HometownHeroes. This means that these advertisers and their servers may use “Web Beacons,” the term used to refer to the usually small and transparent graphic images, Cookies, or similar other technologies to keep track of the information related to the running of their advertisements and may use information collected over time and across websites for them to make their advertisements more relevant. When you click on such advertisements, you will be directed to the website of a third party and the advertiser.
We likewise engage in remarketing to market our websites, products, and services or those of our trusted partners in advertising across the Internet such that when a user comes to our site, a Cookie is dropped on the user and various advertising networks may deliver targeted ads to users using the same Cookie. We do not however share any of your Personal Information with any of our remarketing advertising networks or advertisers.
As for third-party advertising, you are given choices such that both Digital Advertising Alliance and the Network Advertising Initiative allow you to opt out from any online behavioral advertising from participating organizations and groups.
HometownHeroes may contain links to other sites or may make third-party apps available to users. Please be informed that we are not to be held responsible for the content or the privacy practices of these websites or applications. We always encourage our users to carefully read the privacy policies of every single website that they visit or every application that they use.
Information Security and Protection
We are committed to keeping your Personal Information well protected and secure. We make use of various industry-standard security procedures and technologies to help protect your Personal Information from any unauthorized access, use, and disclosure. Despite all our efforts and the significant steps that we have taken to protect your Personal Information, no company, organization, or group including us can fully eliminate all possible security risks that may be associated with Personal Information.
Personal Information on Children
We do not direct our websites to children under the age of 13. We market all our family-related products and services available for adults. You should be at least 18 years old to be able to register at the site. It is critical to protect the privacy of children. If we discover factual information that a registered user is under the required age, we will immediately delete all information associated with such account. By using HometownHeroes, you are represent that you are 18 years or older.
Personal Information: Access and Request for Copy
You have the right to request for a copy of the Personal Information that we have collected and stored about you. If you would like a copy of a portion or all of your Personal Information, you may contact us through privacy@HometownHeroes.com. A reasonable fee may be charged for this service. We always want to make sure that all your information is updated and accurate. You may also ask us to remove, correct or modify any of your information in your profile that you deem inaccurate. You may change or edit any of your profile information by tweaking it in the Profile Settings page.
Personal or other information about you collected from HometownHeroes websites and services may be stored and processed in the United States or in any other country in which HometownHeroes and its subsidiaries, affiliates, and service providers maintain facilities. HometownHeroes and its websites comply with the Safe Harbor Framework of the United States and European Union that has been set forth by the U.S. Department of Commerce covering the collection, the use, and the retention of information member countries of the European Union. For more information about the Safe Harbor program, please check out Safe Harbor Website.
If you are a resident of California, you may request that we give you:
- A list of the categories of personal information about you that HometownHeroes has disclosed to third parties for the direct marketing purposes of these parties during the calendar year prior to your request.
- Names and addresses of these third parties
- Examples of their marketed products and services if the nature of the business of these third parties cannot be determined from their names alone, which are enough to give you a concrete indication of the nature of the businesses of these third parties.
To formally submit a request, please e-mail privacy@HometownHeroes.com.
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